CE/979929011
Sony Bravia XBR KDL-52XBR6 52-Inch 1080p 120 Hz LCD HDTV
Sony
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Rating:  
More Details: Sony Bravia XBR KDL-52XBR6 52-Inch 1080p 120 Hz LCD HDTV Sony Bravia XBR KDL-52XBR6 52-Inch 1080p 120 Hz LCD HDTV @Amazon Sony Bravia XBR KDL-52XBR6 52-Inch 1080p 120 Hz LCD HDTV @aStore |
Features:
Product Description
Looking for XBR performance and design in a small screen TV --- Experience Sony unique features like an enhanced Xross Media Bar with 3D graphics and integrated TV Guide program information, DMex functionality that allows you to add capabilities to your TV, and BRAVIA Engine 2 for an even better picture. Add to that the sophisticated design you've come to expect from the XBR line and 1080p capability, and you can see why we say that the KDL-52XBR6 packs a lot of punch.
Customer Reviews:
Sony up's the ante
I have had this tv now for over a year and I must say I am still impressed. This set replaced a 40XBR2 which I am loaning to my bro. I wanted to go bigger and the idea of 120hz was appealing ever since I saw a demo of Spiderman 3 playing on a 120hz Sony Bravia almost a year prior. For me the pq is outstanding I keep Motion enhancer on standard and it's excellent. A lot of people falsely assume it's the 120hz that makes the pq look soap opera-ish but it's actually the motion enhancer which can be turned off. The 120hz is always on and has no negative effect on the pq at all. The colors are excellent and the picture is smooth. Watching Blu-Ray films on this tv is a sight to behold, it will make you a believer in movies again. I game on this bad boy and it handles everything with ease. My PS3 and 360 look outstanding and I never have to use the game mode except for when I play Rockband, FPS with no lag. The 4 HDMI ports and 2 Component makes this one tv that can handle all of your devices. The sound is phenomenal as well it plenty loud and does the trick for those late nights when you don't want your surround sound going. The menu system (just like the PS3 and PSP) is very easy to navigate. There is a lot to love with this tv but there are a few negatives. It like all LCD tv's may suffer from clouding and uneven back-lighting; if it does it should only appear in a very dark image and shouldn't be noticeable. Mine is excellent in that regard and I have no issues with this. My only wish would have been if they used the sort of glass bezel of my XBR2 that I loved. Overall this is an amazing HDTV that handles the videogames and sports games, watching the Laker's on this bad boy is a lot of fun. It may be pricey but when it comes to quality and reliability Sony IMO cannot be beat.
Great TV but Warranty difficult to deal with 
I purchased this TV for about $2300 along with a free Sony Blu Ray BDS350 from Circuit City's going-out-of-business sale in Jan 2009. The TV is great and I recommend it highly. HD and blu ray blew me away. I went back within the 30-day limit and bought Circuit City's 3-year warranty for $300+, as I kept getting told that things can go wrong with these big LCD's. I was told that the CC warranty covered more than the usual things, and that they would often simply replace the defective TV with no hassle.
On April 22, 2009, I reported Mura (clouding), which had a flashlight effect from six points on the sides of the screen. It doesn't show during TV viewing except during very dark scenes, and became more annoying to me as time went on. I first called the Circuit City warranty guys thinking the set might just get promptly replaced, but no such luck. They immediately turned me over to Sony saying "the one-year Sony warranty is in effect." (My receipt for the CC warranty shows it began at date of purchase and ends Jan. 2012, so apparently, in reality, I bought a 2-year warranty not a 3-year, and paid $300+.) Sony dispatched their repairman who came and looked it over on an early Sat. morning when the TV was not warmed up enough for the problem to show. He believed that, and said he would come back. He told me Sony needs proof of a problem and to try to get pics of it so, not owning a camera, I bought a drug store instant camera which did get sharp pics of the TV screen with or without flash. But it just picked up the TV with its black screen with none of the white clouding showing on the snapshots. The repairman, thankfully, did bring a "real" camera on his next visit, took pics and left with the promise that Sony would call me in about 5 business days with the verdict. By June 17, they still had not called, so I called them and was informed that they did have a new back panel on back order and would call me for an appointment when it came in. It might take weeks. Then, a few days later they called me because they had the part. They promptly came and tried to install it -- taking ALL the guts out of the TV, unplugging all the wiring inside it, EVERYTHING, down to the plain black frame itself, then went to replace the panel but found they had ordered the wrong panel. They put everything back together OK, and I'm still awaiting the correct replacement panel.
I asked while they were working, "what if the new panel is the same way?" and they said "then, that's how it will have to be I guess." So, I think in that case I would try to go after the CC guys and threaten to make the warranty a disputed charge on my credit card unless they do something, but we'll see.
I'll update this review when I get the new panel.
here is my update: I got the correct new panel put in on 7/28/09 (which is actually a substitute panel for the original, which is no longer made). It worked perfectly and gorgeously the first day and I thought my problems were over. However, by the second evening, when the TV was very warmed up, there was the same problem again that I had originally reported, only with slightly different light-shapes along the sides of the screen, but just as severe as before. So, now will begin a new process of dealing with Sony and/or Circuit City Warranty people to perhaps install yet another panel, get a replacement of the TV, or get a refund of the original purchase price. I love the TV better than all others I've seen. I just hate the problem. If they will refund me, though, I will buy something else, perhaps I guess, plasma.
8/7/09 - I called Sony Customer Relations to inform them that the new panel did not work, but before I could say anything, the guy seemed unaware that the panel had been replaced and offered me a replacement of the same exact model 52" XBR6, but "refurbished." I then called Assurant Consumer Relations (they have taken over Circuit City warranties) and was run all around hell trying to talk to them about whether a replacement TV would cancel my Circuit City three-year warranty. First person: we don't take care of that, call contract sales (I did - they have nothing to do with this problem, "Consumer Relations is supposed to help you!"). 2nd person: "No way will the warranty be in effect any more! Are you crazy or something?" I tried once more. 3rd person: A very helpful experienced-sounding guy -- "No, it shouldn't effect the warranty at all. I only have to put a note on my computer that the MANUFACTURER is replacing it with the EXACT SAME MODEL, and that I have reassured you the warranty is still in effect." Sony had also said the same thing about their one-year coverage. So, I called Sony back and agreed to the deal. They will be delivering the new TV in several days. The helpful guy at Assurant also mentioned that the refurbished TV is probably just part of a recall for a defective part which has now been fixed and thus it is probably not used but brand new. This makes me hopeful, as maybe if it was manufactured at an earlier time, it could be a better (?) model?....??? We'll see.
8/21/09 - The saga continues. It's too bad that Sony isn't producing up to par, as I've heard the XBR9 has the same problem. They replaced my TV with the refurbished new one, and, sure enough, the same problem showed up within 24 hours. Only a little worse, since there is at least one splotch of white cloud even in the middle of the screen. I don't think they can fix it. A refund might be in order, but it seems they will only give a partial to account for "depreciation" even though I first reported it within 90 days of purchase, and it has taken me 4 months to get this far... I'm wishing I kept the first one with the new panel.
9/09 - Sony replaced my TV with another identical model, this time it came with an older style (but correct) remote for this TV. I guess that might mean it's one of the first 52XBR6's to be manufactured. There is NO MURA. It is now November 17, 2009 and still a good, black screen, with, if I am precise, the teeny-tiniest bit of mura, but no distraction at all. Now I feel I (finally) lucked out. Phew!!!
Disappointment 
After much, much research opted for this set over the similar Samsung mainly due to reviews of the Samsung which mentioned "poor customer service." Paying this much I wanted the best TV & Customer Service should I need it. Being a Sony, expensive at that, I didn't think I would ever need it anyway.
Purchase, delivery throught Amazon was awesome as always. Bought Sony components including amplifier and blue ray, and Peerless (wonderful) mounts for all.
Mounted and installed easily. Beautiful! Absolutely awesome picture. In blue ray it was literally better than actually "being there." I thought 16:9 and 4:3 controls were odd, but I was fine with that. I was amazed and very happy with entire purchase.......for about 90 days!
Suddenly and without warning, the bottom third of the screen goes fuzzy. Really, I can describe it as the bottom third refreshing at such a slow rate the previous frames are visible for a good 5-10 seconds. Now this is only the bottom third of the screen mind you, the remainder is fine. It does this regardless of the source.
I contact Sony's Customer Service through website and easily order service. I precisely describe problem. Sony automated site says it's under warranty and they'll dispacth a repairman. The first technician available is a week out.(You can pick the date-neat enough) Instructions are you must remove from wall and leave where tech can get to rear of tv. Technician arrives, looks at picture for 5 seconds and says "you were absolutley right in your decription. You need an entire new screen!" He says that will take 3 weeks to arrive.
It's been over two now and I haven't yet heard from them about scheduling a date. That's were we are. Meanwhile TV still sucks and the wall is a mess.
Amazon got me the TV is less than a week. I'm going to literally video the "rescreening" process and make sure the TV is in like-new condition. Sony should have replaced the TV immediately. How much does two techs trips and a new screen cost. I'm sad. Hope you have better luck. I'm very disappointed in Sony.
Excellent TV
An excellent TV. However some of the features (like internet access) is not very useful.
Excellent Purchase
The Sony Bravia was delivered and hooked up very professionally. The TV is excellent and I am very pleased with the entire process from purchase to delivery.
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