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Kitchen & Housewares Search Kitchen & Housewares Kitchen & HousewaresDeLonghi ESAM3500.N Esclusivo Magnifica Digital Super-Automatic Espresso/Coffee Machine
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Features:
Product Description
The pleasure of coffee at a higher level is here. Manufactured in Italy, the DeLonghi Magnifica ESAM3500 digital super auto espresso machine combines elegant styling, superior performance and an abundance of convenient features in one exceptional package. Satisfying your espresso, cappuccino and latte cravings is quick and pleasurable with the DeLonghi Magnifica. Simply add coffee beans and water then make your selection from either ristretto (small), espresso (medium) or Americano (large); the Magnifica will automatically grind just enough fresh coffee, tamp (compress) the ground coffee, brew your shot, then dispose of the waste grinds and is ready to go again. A truly unique feature of the DeLonghi Magnifica is the patented single-touch milk frother that automatically produces frothed milk for cappuccino or steamed milk for latte that is dispensed right into your cup. The milk container can even be removed from the Magnifica and stored in your refrigerator for later use. Additional features of the DeLonghi ESAM3500 Magnifica include dual stainless steel boilers, a digital programmable menu to adjust brew temperature and coffee strength, auto shut-off, programmable timer on function, automatic decalcification indicator, cup warming surface and adjustable height coffee spouts. Used with your favorite coffee, the Delonghi Magnifica delivers cafe beyond extraordinaire. Professional Grade Conical Burr Coffee Grinder Instant Frothed Milk Dispenser - Making cappuccino or latte drinks is quick and easy with the DeLonghi Magnifica; simply add milk to the frothing container, install one of the two included lid assemblies for either cappuccino (foamy milk) or latte (steamed milk) and press a button Spouts can be adjusted to accommodate many cup sizes from espresso to coffee mugs Auto decalcifier Unit Size - 11W x 14.5D x 15.5H
Customer Reviews:
tatsty coffees, well designed and easy to use machine
I am very happy with this machine. Very easily it produces very good cappuccinos or espresso style coffees. The milk container is handy and there is a clever mechanism to clean the frothing spout without having to empty and wash the milk container, allowing me to return the container back to the refrigerator for the next use.
I'm impressed with the design, since previously had two Saeco automatic espresso machine (both which died after 3 or 4 years of heavy use). When the bottom drip tray is removed, it also contains the grounds container and the catch for stray coffee grounds. The Saeco machine required vacuuming to find remove the grounds that largely missed the small tray to catch them.
The buttons and menu are very straight forward. The messages appear in clear English and are much easier to follow than the Saeco machine. The help manual is also very clear. Other machines in the past seem to have poor translations from Italian.
The descaling process is relatively painless. Once you are notified, you simply go to the menu and start the process. You are guided through each clear step
I had one question where I contact customer service. Very quickly I reached a person and my question was addressed.
The machine is much more compact and takes up much less counter space. The design is very clean and isn't as bulky as my old Saeco machines. Because the machine is smaller, I do have to fill up the water, beans and remove grounds more often, but this is worthwhile compromise for a much better and smaller machine. It also seems that the water, coffee beans and ground removal has been designed so that these all happen at about the same machine, allowing one simple replenishment step instead of different steps on my old Saeco machine.
Overall, I'm extremely happy with this machine.
Better than Starbucks
I received this machine as a gift (thankfully, 'cuz I wouldn't have been able to afford it for myself). Before this I had a Capresso CoffeeTEC machine. The Magnifica is so easy to use and to clean, it's great not to have to deal with filters, grinders, frothers, etc. My husband is a stickler for using freshly ground coffee beans for his coffee. It's such a joy not to have to sweep up the coffee grinds from the floor now! Anyway, here are some things I like about it:
- Amazing tasting coffee; freshly ground at the touch of a button. Several people have told me that it tastes better than Starbucks coffee
- Machine rinses itself after turn on and before turn off
- Tells you when to clean the coffee grind container (makes 'em into little hockey pucks)
- Wide range of coffee strengths from which to choose: extra mild, mild, regular, strong, extra-strong
- 3 cup sizes from which to choose. You can change the settings so the cup sizes are customized for you. I use the "Long" setting. If you press it twice quickly, it will make 2 'long' coffees for you
- Love the frothing pitcher. Just attach it, press the cappuccino button, sit back and watch it make you a steaming hot cappuccino with thick froth. Frother puts frothed milk directly into your cup and then makes the espresso and puts it in the cup.
- There's a pre-ground "bypass" button. I use it when I want to have decaf. I add ground decaf beans and use the frother to add frothed milk.
- Machine tells you everything that it "needs." "Fill Beans container, descale, add water...etc."
- You can use the water spout for instantaneous hot water for tea, hot chocolate, etc.
- Starbucks will sell you bottles of their flavored syrups, so I bought several of my favorite flavors for my little "at home cafe"
Update Sep 2008: About a month ago I opened the front door of the machine and it was empty. I thought to myself "who would've broken into my house and only stolen the infuser to the coffee machine?" I examined the machine and was able to see that the infuser was stuck in the housing at the top of the machine. An internet search showed that other people had had the same problem but no solutions were posted. I called DeLonghi and went through a few troubleshooting steps with a friendly customer service lady. Finally we gave up and she said I had to send it in to get it fixed. They sent me the boxes, labels and packing materials, which was nice. I sent it to an appliance place in NY. After 3 weeks I called to check the status and they said, "It's on the shelf; we'll get to it." Within a day or two the machine was delivered and working again. It was a bummer to have to ship it out to get it fixed (took a month) and my other gripe is that it came back dirtier than when I sent it (coffee grounds everywhere, etc.). Would've been nice if they wiped it down. Anyway, DeLonghi customer service handled it well.
One Great Cup Of Coffee!!! You Won't Regret Buying!!!
I bought my espresso machine a little over a year now and have never looked back...
It all started when my daughter came to visit and took me to that coffee place(I won't name it but cups are over $5 each!!)and had my first taste of espresso!!!then after also seeing the alton brown(good eats) episode on making espresso yourself started the spark in me to learn about the different espresso machines out there on the retail market(and there are a lot of them)One of the MANY things that led me to this machine is the frothed milk feature where instead of frothing a pitcher of milk at a time and wasting whats left, you have a separate container that holds the milk that detaches and stores in fridge till next cup....a VERY handy feature!!!and the quality of product and ease of setting different features(all explained in instruction manuel which can be a bit overwelming but take it slow and keep book close by till you can memorize certain steps)
The money i am saving alone has earned my cost back already if you figure average $3 bucks a cup compared to the other store (star who???)and no you won't get a cup to taste like theirs but i am pretty close after experimenting with different coffee creamers and sweetners....
The ease of cleaning the inside (which to me should be done every few weeks) and the automatic notifier(which you set to your own water hardness with test strip enclosed)for the descaling process (with fluid you buy separate,(Durgol brand is best)which averages me with my own use at once every 3 to 4 week...and is VERY easy to do(i bought a 4 cup measuring cup which fits under water spout to drain in.....very handy)
Last thing for me to say about the one person looking for o-rings to replace one that broke...I had same one break on my frother and all i did was go to my local hardware store and found that (after searching)that the o-rings used for certain water faucets worked perfectly!!!
Thats it for this review i hope it helped.....
so far everything is perfect
I gave this machine to my husband at Christmas. He loves it. He used to stop by the Starbucks every morning, now he eats breakfast at home. I love it too, because it makes perfect cappuccino and latte. It is very easy to use, with very usefriendly display in English, very easy to clean, a true wonderful automatic hot beverage station at a very affordable price(I mean compared to other brands). After three months of usage, we still love it as much as day 1, wrong, we love it more and more.
worst customer service ever 
I just want to say that I absolutely love this machine and that is why it is so hard to write this review. I give the machine and the coffee it produces ***** but the review is so low due to the service I have recieved. I bought this machine about a year ago and became addicted to it. Great coffee, however the machine began grinding all of the beans at one time so I had to start only putting in enough beans for one cup of coffee (not how its supposed to work). I sent it in with the "White glove service" and have been trying to find out what's happening with my machine for over a month, im actually finally on the phone with a supervisor at Delonghi right now (finally) and once again "he will personally look into it and get back to me". Do yourself a favor and don't buy from this company, the great coffee is not worth the headache if it needs to be sent in for service.
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